Question 1

Are You A Trading Company Or A Manufacturer?

Accepted Answer

We are a professional manufacturer of protective products. We trade our products directly with our customers.

Question 2

Can You Do OEM And ODM?

Accepted Answer

Yes, both OEM and ODM are acceptable. Material, color and style can be customized, and we will inform the basic quantity after consultation.

Question 3

Can We Use Our Own Logo?

Accepted Answer

Yes, we can print your private logo according to your request.

Question 4

Can You Do Our Own Packaging?

Accepted Answer

Yes, you just need to provide the packaging design and we will produce the product you want. We also have professional designers who can help you with packaging design.

Question 5

When Can I Get The Price?

Accepted Answer

Usually we will quote within 8 hours after receiving your inquiry.

Question 6

What Is Your MOQ?

Accepted Answer

If we have products in stock, there is no MOQ. If we need to produce, we can discuss MOQ according to customer's specific situation.

Question 7

How Long Is Your Delivery Time?

Accepted Answer

The general delivery time is 30-45 days after receiving your order confirmation. If we have stock, it only takes 1-2 days.

Question 8

Do You Provide Samples? Is It Free?

Accepted Answer

If the sample value is low, we will provide free samples, freight collect. But for some high value samples, we need to charge sample fee.

Question 9

What Are Your Payment Terms?

Accepted Answer

30% down payment before production and 70% balance payment before shipment.

Question 10

What Payment Methods Can You Accept?

Accepted Answer

T/T, Western Union, PayPal, etc. We accept any convenient and fast payment method.

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